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  1. Memorize your PIN. Do not write it down anywhere, and certainly never on the card itself.
  2. Do not share your PIN or card with anyone including Bank employees, not even your friends or family. Change your PIN regularly.
  3. Stand close to the ATM machine and use your body and hand to shield the keypad as you enter the PIN. Beware of strangers around the ATM who try to engage you in any conversation.
  4. Do not take help from strangers for using the ATM card or handling your cash.
  5. Do not conduct any transaction if you find any unusual device connected to your ATM machine.
  6. Press the 'Cancel' key and wait for the welcome screen before moving away from the ATM. Remember to take your card and transaction slip with you.
  7. If you get a transaction slip, shred it immediately after use if not needed.
  8. If your ATM card is lost or stolen, report it to your bank immediately.
  9. When you deposit a cheque or card into your ATM, check the credit entry in your account after a couple of days. If there is any discrepancy, report it to your bank.
  10. Register your mobile number with the Bank to get alerts for your transactions.
  11. If your card gets stuck in the ATM, or if cash is not dispensed after you keying in a transaction, call your bank immediately.
  12. If you have any complaint about your ATM/Debit/Credit card transaction at an ATM, you must take it up with the bank.

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